Costco Photo Center
Costco Photo Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Costco Photo Center has a 1.9 star rating from 2 reviews, with consumers mostly dissatisfied; reviews note slow turnaround, scan quality problems, and issues reaching customer service.
Key Takeaways for Future Customers
- Check recent Costco Photo Center reviews before ordering scanned slides or premium prints.
- Expect online ordering convenience but confirm processing times for calendars, canvases, or bulk scans.
- Prepare for limited phone support and ask about refunds or exchange policies up front.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor slide scans and unwanted auto-fixing that blurs images.
- Reports of slow delivery and difficulties contacting customer service for questions or cancellations.
- Perception of higher prices after service changes and concerns about refunds or exchanges.
Positive Feedback
Customers appreciate the convenience of online ordering and the availability of traditional Costco photo products despite quality and service concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Costco Photo Center has a 1.9 star rating from 2 reviews, with consumers mostly dissatisfied; reviews note slow turnaround, scan quality problems, and issues reaching customer service.
Key Takeaways for Future Customers
- Check recent Costco Photo Center reviews before ordering scanned slides or premium prints.
- Expect online ordering convenience but confirm processing times for calendars, canvases, or bulk scans.
- Prepare for limited phone support and ask about refunds or exchange policies up front.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor slide scans and unwanted auto-fixing that blurs images.
- Reports of slow delivery and difficulties contacting customer service for questions or cancellations.
- Perception of higher prices after service changes and concerns about refunds or exchanges.
Positive Feedback
Customers appreciate the convenience of online ordering and the availability of traditional Costco photo products despite quality and service concerns.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Costco's new off-shoot photo service "Capture"
- 150 slides were sent for scanning.
- They auto-fixed by blurring scans to hide dots and spots.
- Order took 30 days, plus 10 days to ship.
Company fixed the issue and I have been provided with apology. I sent in samples of the slides they had scanned with ones I scanned.
Clearly theirs were blurred.
The subcontractor was sympathetic and refunded my money. They are working on fixing the auto-correct.
I sent in 150 slides to be scanned. They took it upon themselves to auto-fix.
Because they are old '50s and '60s slides, they naturally acquire dots and spots. The company took it upon itself to fix these by BLURRING each scan (like the PhotoShop tool). Drives me nuts.
I don't want anyone messing with my photos. Also the order took exactly 30 days before they sent back which took another 10 days.
- On-line ordering convenient
- In my case
- Bad quality scans of slides
Preferred solution: Change policy of fixing the customers photos.
Simi Valley, California
Asking price
I want to print 3 cut out stand-ups for my son's birthday. I want to ask about details. type of foam, price, sizes...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf i can still send photos from phone to be printed and picked up at our Costco in Wyoming Michigan
called the phone number for Costco photos. ended up to be an unidentified number and the call ended!
Preferred solution: an answer if i can still send pictures from my phone to get a bunch of photos done
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAngry that Costco signed off to Shutterfly
- Costco switched to Shutterfly, three times the price.
- I've loved Costco photos for decades.
- No longer use Costco photo services.
Costco signed off to Shutterfly, which is 3 times the price of Costco. I've loved Costco photos, & have had photo cards and photo calendars done there for decades. No longer.Go toOth
I thought Costco was budget minded, and don't understand why they would hand their business off to a significantly more expensive photo center.
User's recommendation: Walmart and other photo services
Calendars
- Customer asks if calendars are still being processed to be delivered before Christmas.
- Customer would like to talk to somebody.
Are you still processing calendars in time for Christmas? just want to find out if you are still processing calendars that would be delivered before Christmas. It would be nice if we could talk to somebody.
Preferred solution: Are you still creating calendars in time for Christmas 2023
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI HAD A CANVAS PRINT MADE A FEW YEARS AGO. WOULD...
I HAD A CANVAS PRINT MADE A FEW YEARS AGO. WOULD YOU STILL HAVE PHOTO SO I CAN HAVE ANOTHER MADE? MARLENE PERRIGUE
Unhappy with premium lay flat photo book
- The cover is warped and doesn't lay flat.
- When playing flat, the cover and back are warped, making the album look cheap.
The cover is warped and doesn't lay flat. I have photos.
When playing flat the cover and back are both warped and it makes the album look very cheap.
What can I do? Order Number: 38210**** 10/08/2022 Kelly Lowe 15460 Mountain Shadows drive Redding, CA 96001
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